Resume

work experience

Illinois Council on Problem Gambling

Web Developer & Outreach Coordinator (August 2023 – Present)

  • Responsible for building, maintaining, and updating the ICPG website (icpg.org), including design of all web elements and page content.
  • Graphic design of corporate outreach materials, such as brochures, flyers, and posters.
  • Outreach to healthcare and social services providers in Illinois regarding Problem Gambling.
  • Collaborating with members of the gaming industry on initiatives related to Problem Gambling.
  • Tabling at events, fairs, and gaming locations across Illinois to educate the public and providers about both ICPG and the state’s awareness campaign, “Are You Really Winning?”

3Q/DEPT

Public Relations Manager (October 2021 – January 2023)

  • Provided media preparation and training to executive and departmental leadership.
  • Handled all proactive and reactive media outreach, including pitching key organizational stories and building and maintaining relationships with industry reporters.
  • Collaborated with internal teams to support employer branding initiatives.
  • Conducted media and industry research to identify relevant trends and potential story angles.
  • Submitted client case studies and employee satisfaction initiatives to industry and regional awards.

Internet Corporation for Assigned Names and Numbers

Communications Specialist (July 2019 – May 2021)

  • Served as the organizational spokesperson for all North American media organizations and trade journals.
  • Supported the CEO and Board Chair in writing and developing speeches, announcements, blogs, stakeholder reports, outreach to the community, and more.
  • Acted as the communications liaison for internal and external groups, including Engineering & IT, Finance, the General Data Protection Regulation (GDPR) team, the Security and Stability Advisory Committee (SSAC), and Complaints Department.
  • Provided on-the-ground communications support for ICANN Public Meetings around the world.

Sr. Global Communications Coordinator (July 2016 – July 2019)

  • Produced, shot, and edited a wide range of videos for the organization’s YouTube account.
  • Developing official organizational messaging on complex issues.
  • Engaged with regional and global journalists to foster beneficial media relationships.
  • Responded to incoming media inquiries and disseminated key organizational messaging.
  • Coordinated media interview requests, including briefing and preparing interviewees.
  • Drafted and distributed press releases and media advisories.

GLOBAL MEDIA COORDINATOR (May 2013 – June 2016)

GLOBAL MEDIA INTERN (May 2012 – May 2013)

education

BA, Public Communications

American University - Washington D.C.

Minor in Graphic Design
Graduated Cum Laude